Lin Wei
Medical Coordination Lead
Ten years in cross-border patient services. Lin Wei owns your case from the first enquiry to follow-up — appointments, schedules, changes and every question in between.
About Us
Born Local, Built for the World
From our roots in Shenzhen to our international office in Singapore — we're growing one country at a time, currently serving patients from 4 nations and expanding our global medical tourism network.
Our Story
A Company With Purpose
Vidaluma was founded in 2019 in Shenzhen, China's innovation capital, with a clear and simple mission: to improve access to quality healthcare and wellness services. Our early programmes focused on preventive care, wellness education, and connecting individuals to world-class medical services.
In 2022, recognising the extraordinary opportunity presented by the Hainan Free Trade Port and the Boao Lecheng International Medical Tourism Pilot Zone, we expanded into full-spectrum international medical tourism. That same year, we opened our Singapore office to better serve international patients across Southeast Asia and beyond.
Today, with operations in Shenzhen and Singapore, we're proudly serving patients from 4 countries and actively expanding our international reach. Vidaluma uniquely bridges healthcare, rehabilitation, wellness, and tropical island tourism in a seamless experience unlike anywhere else in the world.
Sanya, Hainan
From the Founder
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Founder, Vidaluma
2019 – Present
Our Journey
2019
Founded in Shenzhen
Vidaluma established in Shenzhen with health and wellness services for the Pearl River Delta region.
2021
Hospital Partnerships
Formal agreements signed with leading Boao Lecheng and Sanya hospitals.
2022
International Expansion
Singapore office opened; transition to international medical tourism; first overseas patients welcomed.
2023
Sanya Office Established
A dedicated Sanya office was set up to bring us closer to Boao, housing our Domestic Department, International Department, and Technical Team.
2024
Global Growth
Successfully serving patients from 4 countries with multilingual coordinator team, expanding partnerships across Asia and beyond.
Our Values
What Guides Everything We Do
Patient-First
Every decision is centred on what is best for our patients — medically, emotionally, and financially.
Global Access
World-class medical care should not be the privilege of the few. We work to make it reachable and affordable.
Integrity
Transparent pricing, honest clinical guidance, and no pressure selling — always.
Holistic Healing
Recovery is physical, mental and emotional. Our programmes address all three in one of the world's most beautiful settings.
Service Team
We do not treat. We make the treatment reachable.
Chen Hao
Lead Medical Interpreter
Accompanies consultations, exams and hospital visits. Chen Hao prepares your questions before each appointment and gives you a clear recap afterwards.
Amina Yusuf
Travel & Accommodation Coordinator
Arranges visas, airport transfers, hotels near the hospital and longer stays for recovery — all built around your treatment schedule.
Jean-Paul Mercier
Records & Family Support
Organises and translates medical records so the hospital understands the case accurately — and keeps accompanying family informed at every step.
9+
Partner Hospitals
4
Countries Served
2
Offices (Shenzhen & Singapore)
5+
Languages Spoken