Contact

Talk to a coordinator.

Questions about a journey, a provider category, or how coordination works? Send us a message — we read every enquiry personally.

Email

For general questions and partnership inquiries:

contact@vidaluma.com.cn

Location

Vidaluma is based in China, coordinating journeys to Hainan — including Sanya and Boao Lecheng — and other destinations in our network.

Response time

We aim to respond to every enquiry personally. If your matter is urgent or concerns an ongoing journey, mention your reference number.

Name

Phone / WhatsApp

Country of residence

Preferred language

Service of interest

Treatment / healthcare interest

Preferred travel period

Tell us a little about what you need

I have read and agree to the Privacy Policy, and I consent to Vidaluma collecting and processing the information submitted in this form to respond to my enquiry. Optional — I consent to my information being shared with healthcare providers I may select, including possible cross-border transfer as described in the Privacy Policy. I understand health-related details are never shared without my separate, explicit consent.Your consent choices are independent. You may withdraw consent at any time by emailing contact@vidaluma.com.cn.